​1. Information We Collect

​We collect personal information necessary for order processing, payment, and rental tracking, including your name, shipping address, email, and payment details.

​2. Use of Information

​Your data is used exclusively for fulfilling your order, managing the security deposit, sending shipping and return labels, and providing customer support. We may also use your email to send updates about new episodes of The Boxed Mystery, from which you may unsubscribe at any time.

​3. Payment Security

​All payment processing, including the $500 deposit hold, is managed by secure third-party payment processors (WooCommerce and their gateways). We do not store sensitive credit card information directly on our servers.

​4. Data Sharing

​We do not sell or rent your personal data to third parties. We only share information with partners necessary to complete your order (e.g., shipping carriers for label creation).